Victoria SquarePortisheadBristol, BS20 6AQTel: 01275 841630
Patients on long-term medication can order repeat prescriptions in a number of ways:
Please note that you cannot request any item online that is NOT on your repeat medication. Any item not on your repeat list will need to be requested by post or by coming in to the surgery and filling in a prescription request form
We are unable to accept requests more than one month early (and certain restricted or controlled drugs can only be requested a few days early).
Requests for prescriptions that need to be collected on the same day can only be requested in person in the surgery. (If you are housebound or receiving palliative care please phone us to discuss your requirements).
Requests for a new course of medication, or medication which you have not requested for a while, will need to be authorised by a GP.
Patients on repeat medication are asked to see a doctor, nurse practitioner or practice nurse at least once a year. This is to ensure it is appropriate to continue any medication. Notification may appear on your repeat slip suggesting a review is overdue. Please respond to this notification to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs etc). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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